F.A.Q | Australia's Best Range of Tequila & Mezcal
Answers to our most frequently asked questions about our Tequila & Mezcal online store. Australia and world wide shipping available.
Victorian Liquor Licence Number : 36149357
Under the Liquor Control Reform Act 1998 it is an offence
- To supply alcohol to a person under the age of 18 years (Penalty exceed $19,000)
- For a person under the age of 18 years to purchase, receive, possess or consume liquor. (Penalty exceeds $800)
We import directly and run an online-only business which allows us keep our costs low and pass the savings on to our customers.
We specialise in artisan tequila and mezcal, therefore we devote our time and energy to providing our customers with rare and discontinued bottles.
If you are interested in a specific bottle or product range we don't currently have in stock, please
Yes you can. You can visit the Shopping Cart any stage during your browsing of our website. In the shopping cart you will find all the products that you have added. From there you can simply and easily proceed to the checkout or edit your order and continue.
Your Shopping Cart is located on every page (usually in the top right corner). Click on it to enter your cart.
We have a 30 day “change of mind” return policy. If you are not satisified with your order
- Please make sure both the box (where applicable) and bottle are in the same condition as when you recieved them.
- Shipping glass bottles is a delicate excercise. Please take extra precaution when packing the returned bottles to ensure they arrive safely.The sender assumes the risk of breakages during transit.
- Return freight is at your own cost.
- Refunds are issued once the return is recieved and inspected.
- For a “change of mind” return, the refunded amount will be the bottle costs less the initial shipping cost.
- Refunds can take up to 14 days, although usually they are paid quicker.
Unless otherwise stated, we usually ship all orders the morning after they are placed. If you have a special requirement concerning shipping, please
Delivery within Australia:
For orders under a total of $200:
- COURIER (BEST VALUE) - $15
- AUSTRALIA POST REGULAR* - $25
- AUSTRALIA POST EXPRESS (Next Business Day)* - $35
For orders over a total of $200
- COURIER (BEST VALUE) - FREE
- AUSTRALIA POST REGULAR* - $10
- AUSTRALIA POST EXPRESS (Next Business Day)* - $20
We take shipping bottles seriously and use plenty of appropriate packaging. *You can check Aus Post delivery times here
We now ship worldwide (subject to each country's laws regarding the import of alcoholic beverages).
- Worldwide shipping - $85 + $15 per bottle
What if I'm not home to receive my order?
If you are not home when the courier attempts to deliver your parcel/s the courier will leave a calling card to notify you.
Upon confirmation your order has been sent, you will receive a link for the tracking of your delivery.
Can I send someone a bottle as a gift?
Yes! A premium tequila or mezcal is the perfect way to surprise someone special. Please
Can I pick up from your store?
In order to keep our prices as low as possible, we are an online only store.
We do not offer pickup, however orders over $300 include free Australia wide delivery.
I think I should have received my order by now.
The most common issue is that you weren't home at the time of delivery and have not located the card left.
I have received the wrong product.
The bottle I have received is damaged.
We take every precausion to ensure your order arrives safely. If a package is damaged - DO NOT accept the delivery, and we will send a new bottle.